+ 34 981 850 903
+ 34 627 184 678

Booking conditions

BOOKING

If you have checked our lodging calendar and verified that the desired dates for your stay are available, you may book online by selecting your desired lodgings, check-in and check-out dates, selected room and number of guests, and making an advance payment by credit card or bank transfer.

You can call us at +34 981 850 903 / +34 981 851 009 (9:00 h-23:00 h) to receive personalised attention. We will tell you how to proceed to confirm your reservation and will carry out the necessary procedures for you, after which we will send you a payment receipt and booking confirmation by email. Alternatively, we can also issue and send you a pre-booking form by email with the price and the details of the bank account to which you should pay or transfer, within 72 hours, 40% of the total amount of the services booked. We will confirm your payment by sending your booking form to your email address.

By accepting your reservation, you accept and agree to the general terms and conditions specified below. Cancelling your reservation will imply the deduction of the following percentages:

  • 50% if you cancel fifteen to seven days before your check-in date.
  • 100% if you cancel seven or fewer days before your check-in date.

Special ‘Green Day’ rates and other offers published on this website will apply to the establishments and dates specified in such offers. To book with Casa Perfeuto María and A Cabana de Carmen, please review the price information and refer to the ‘Green Day’ calendar.

You agree to issue a full payment for the days of your reservation, and to pay for the rest of your stay upon arrival or departure after verifying the proper operation of the facilities. In the event of cancellation or early check-out, you will lose the total amount of the advance payment you made for your reservation. 

To make a reservation, you must be at least 18 years old. The hotel can deny admission to clients traveling together if there is not at least one adult who is 18 years old.

STAYS

  • Check-in time: from 14:00. If you expect to arrive later than 20:00, please call +34 981 850 903 to let us know.
  • Check-out time: by 12:00.
  • You agree to leave the premises in perfect condition. Should any damage occur, you must notify us as soon as possible.
  • Smoking is not permitted inside the premises.
  • Burning wax is not permitted inside the premises.
  • It is not permitted to add petals to hot tubs, or other objects that may obstruct the jets.
  • it is not permitted to burn plastic items, paper, cardboard, green wood or wood with additives.
  • The cost of the wood is not included in the rent. The price of each pack of wood to be used in the fireplace is €9. The fireplaces provide low wood consumption and, because of their built-in ecofilters, can only be used with natural, additive-free wood.
  • Our cabins, flats and cottages are equipped with self-service kitchens that include basic items. Although frying pans are provided among these household items, we kindly ask that you avoid deep-frying foodstuffs that may release strong smells so that the wood and fabrics will not be impregnated with these.
  • Please do not make loud noises after 00:00 h to respect other guests’ rest.